Selected work / Social SolutionsContent / Operations / Strategy

Social
Solutions

The marketing
Mary Poppins.

Role
Content Marketing Manager
Tenure
Sep 2016 – Feb 2018
Business
SaaS for nonprofit
outcomes tracking

The scope

A little bit
of everything.

Make

Content

Writing & quarterly assets

Launch

Campaigns

Planning & production

Connect

Pipelines

Lead scoring & system sync

Report

Insights

Data, metrics & board reporting

HubSpotLead scoring + syncSalesforce

An overview of my responsibilities, not an original company diagram.

The situation

Joining a team
still being built.

Social Solutions was a SaaS company building software to help nonprofits track their outcomes. It had recently been acquired by a large equity firm and was overhauling its operations. I joined as content marketing manager in 2016. For the first six months, I worked directly with the VP of Marketing while she worked to build a new marketing team.

What I worked on.

What I did
01

Content and campaigns

I produced content and planned campaigns for each quarter, averaging seven campaigns and 24 content assets. I also led content and social media specialists.

02

Pipelines and lead scoring

I built and synchronized marketing pipelines and lead scoring through HubSpot into Salesforce. The work also included inbound funnels and lead-generation campaigns using Marketo.

03

Data and reporting

I ran the data and metrics, used them to adjust SEO and lead generation, and presented the work to the executive team and board.

Behind the work.

Campaign archive

These are some of the ebooks, website pages, and resource campaigns from that work. The topics came from the day-to-day needs of nonprofits: reporting outcomes, getting out of spreadsheets, and closing out the fiscal year.

The samples include Reporting Best Practices, Held Hostage by Spreadsheets, and the Nonprofit Close-Out Kit, alongside the website and landing pages I built.

Social Solutions Reporting Best Practices ebook mockup, subtitled From Old-School to Modern Reporting.
EbookReporting Best PracticesView full size
Held Hostage by Spreadsheets ebook cover with ransom-note lettering and chains, shown beside an open spread.
EbookHeld Hostage by SpreadsheetsView full size
Archived Social Solutions homepage showing nonprofit-focused messaging, a customer story, resources, and software information.
Website archiveSocial Solutions homepageView full size
Social Solutions nonprofit fiscal-year close-out kit landing page with a download form and previews of the resource materials.
Resource landing pageNonprofit Close-Out KitView full size
Next case studySophonSurreal social films for a different kind of product launch.